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Clara and Fritz peppermint lip balm product photo

Refund Policy

Given the nature of cosmetics, ALL SALES ARE FINAL. Unfortunately we cannot offer refunds on any new, used or unused product purchases.

Damages
If you receive a damaged or defective product, please contact us and we will evaluate and make every effort to make it right.

Standard delivery usually takes around 5-7 business days.

If your order hasn't arrived after 7 business days, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, click the "Notify me when available button" on the item that you're interested in to receive a text or email the moment the item has been restocked.